Aspen Dental
Patient journey mapping
The end-to-end dental patient journey for Aspen Dental, from first symptom through follow-up. I built it from research I ran alongside the agency partner. I turned the findings into a roadmap. Product adopted it.
- Role
- Built
- Company
- Aspen Dental
- When
- 2020 to 2021
- Industry
- Healthcare
Walkthrough
Screen 1 of 1. Click the screen or use the arrow keys to step through.
Dental patient journey map across pre-appointment, appointment, visit, and follow-up, with touchpoints, emotions, and opportunities
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