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IDEX

Fire truck pump panel

A touch-screen pump panel for firefighters. It works with thick gloves, reads from across the truck bay and feels familiar to crews trained on physical knobs and levers.

Role
Design and research
Company
IDEX
When
2018 to 2020
Industry
Public sector

The stakes

A firefighter reads this panel during a fire. I tested every state under the conditions it would be used in.

Constraints

  • A custom hardware platform with its own design limits
  • Usable with thick fireproof gloves
  • Readable at a distance
  • A look that appeals to the firefighter

Gloves

There is plenty of research on ideal touch target sizes. None of it accounts for fireproof gloves. I designed the interface to respond reliably in the worst conditions, then tested it that way.

Familiar controls

Firefighters train on knobs, buttons, switches and levers. Skeuomorphic controls carried that training onto the screen. A new concept did not cost a crew its muscle memory.

Where it went

The system shipped as SAM, the integrated waterflow solution IDEX Fire & Safety sells today. The video below is theirs. The controls in it are the ones on these screens.

SAM integrated waterflow solution, by IDEX Fire & Safety

Walkthrough

Screen 1 of 9. Click the screen or use the arrow keys to step through.

Pump panel home: water and foam levels with a push to pump button