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Claro Healthcare

Healthcare advisor dashboard

Claro Healthcare needed its separate advisor tools consolidated into one experience. The deadline was a legacy platform's renewal date. I ran the design sprint and designed the work-item flow at the center of the product.

Role
Pre-sales, design sprint facilitator, design
Company
Claro Healthcare
When
2018 to 2020
Industry
Healthcare

Constraints

  • A tight timeline to avoid renewal costs on the legacy platform
  • Modern advisor tools in a market that moves fast
  • One brand across previously separate applications
  • Technical problems the legacy product had never solved

Winning the deal

We met Claro's team at their headquarters and walked them through the design sprint. The sprint was how we would find what was worth building. One team would take the work from discovery through implementation. We brought an execution plan and a review of a previous consultant's work. They went ahead.

Walkthrough

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Claro advisor dashboard mockup on a laptop