All work
Claro Healthcare
Healthcare advisor dashboard
Claro Healthcare needed its library of separate advisor tools consolidated into one experience, on a timeline set by a legacy platform's renewal date. I ran the design sprint and designed the work-item flow at the center of the product.
- Role
- Pre-sales, design sprint facilitator, design
- Company
- Claro Healthcare
- When
- 2018 to 2020
- Industry
- Healthcare
Constraints
- A tight timeline to avoid renewal costs on the legacy platform
- Modernizing advisor tools in a fast-moving landscape
- One brand across previously separate applications
- Technical problems the legacy product had never solved
Winning the deal
We met the stakeholders at their headquarters and walked through the design sprint as the way to uncover business value, with discovery through implementation under one roof as the differentiator. An execution plan and a review of a previous consultant's work built the confidence to proceed.
Walkthrough
Screen 1 of 14. Click the screen or use the arrow keys to step through.
Claro advisor dashboard mockup on a laptop