All work
DNSFilter
Onboarding
Trial users were not reaching the product's core value fast enough. I mapped the journey, found the friction, and designed a guided quick start that focuses a new user on the one action that matters: sending their first traffic.
- Role
- Designed
- Company
- DNSFilter
- When
- 2021 to 2025
- Industry
- Cybersecurity
Outcome
Time to first traffic sent dropped significantly, which is the activation metric behind trial conversion.
Walkthrough
Screen 1 of 6. Click the screen or use the arrow keys to step through.
Quick start guide, step one: deploy DNSFilter by installing the roaming client